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Career at MetaDocs LTD

At MetaDocs LTD, we believe in nurturing talent and providing opportunities for professional growth.

As a member of our team, you can benefit from:

• Ongoing training and development programs to enhance your skills.
• A competitive salary based on qualifications and experience.
• Access to cutting-edge technology in a supportive work environment.
• Private insurance package for your well-being.
• Hybrid work opportunities (office and remote).

How to Apply
If you’re a dedicated and technically proficient individual passionate about helping customers succeed, submit your resume and a cover letter detailing your relevant experience and qualifications to hr@metadocs.eu.

Thank you for expressing interest in joining MetaDocs LTD.

  • Technical Support Specialist

    5 January 2024

    Nea Ionia, Athens, Greece

    Job Description:
    MetaDocs LTD seeks a highly skilled and motivated Technical Support Specialist to join our Technical Support Department. As a Technical Support Specialist, you will play a pivotal role in providing exceptional technical support to our valued customers. You will have the opportunity to work with cutting-edge technologies and significantly impact our clients’ information management systems.

    Key Responsibilities:
    • Provide technical support and assistance to customers via phone, email, and remote sessions.
    • Troubleshoot and resolve technical issues related to our email and document management solutions.
    • Collaborate with cross-functional teams to ensure timely resolution of customer issues.
    • Document and escalate complex technical problems as needed.
    • Maintain a deep understanding of MetaDocs’ products and services.
    • Assist in the development of knowledge base articles.

    • 5+ years of experience working in a similar position.
    • Strong understanding of Microsoft Exchange, IIS, Active Directory, and Microsoft Cloud Services.
    • Proficiency in various Microsoft Windows Operating Systems.
    • Familiarity with Microsoft SQL (desirable but not mandatory).
    • Excellent verbal and written communication skills in both Greek and English.
    • Customer-oriented with a strong commitment to providing exceptional service.
    • Ability to work independently and as part of a team.
    • Strong analytical and troubleshooting abilities.
    • IT-related degree preferred (not mandatory).
    • Microsoft qualifications preferred (not mandatory).

    Please submit your resume and a cover letter detailing your relevant experience and qualifications to hr@metadocs.eu

    Please note that the shortlisting process will continue until the end of February.

    Rest assured that we carefully review every application. If your application moves forward to the next stage, you will receive a notification.

    Thank you for considering a career with us!




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